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A 30-day delay in disconnection with a certification from a medical professional.
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A “last resort” program that provides a one-time $250 grant per calendar year.
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A “last resort” program administered by the Salvation Army for Dominion customers who have exhausted all other forms of aid
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A federal program run by the state that helps with a once-yearly benefit to help pay off an electric or gas bill.
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Customers who make PIPP payments on time every month for 24 months can have their total balance eliminated.
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The county is launching its own utility department with clean energy on a smaller scale.
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The new law will help those who are unable to pay their rent, mortgage and utilities, with the goal of keeping them in their homes.
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Utilities for All is asking for fairness and transparency in how Cleveland handles utility shut-offs during the pandemic.
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Households nationwide may be as much $40 billion behind in utility bills and $32 billion in rental arrears, driven in large part by income loss caused from COVID-19.