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State Working on Plan for Private Sector to Help Run Unemployment Filing System

The Ohio Department of Job and Family Services building in downtown Columbus.
Karen Kasler
/
Statehouse News Bureau
Gov. Mike DeWine says the state is unable to fix the issues in the unemployment system, which is part of the Ohio Department of Job and Family Services in Columbus, so he's looking to the private sector for help.

Thousands of Ohioans say they're struggling to file unemployment claimsthrough the state's system that is slow and unresponsive. Gov. Mike DeWine (R-Ohio) says the state is doing a complete overhaul to address the issue.

The high number of people in Ohio filing for unemployment, the extension of unemployment benefits, and the additional federal benefits have put a strain on the state's system.

This has led to many people reporting significant challenges when trying to file.

"It is abundantly clear the state government cannot fix this the way I want it fixed. And so we're going out into the private sector," DeWine said. "We've already had several meetings. We'll have something to announce shortly. We're going to bring some people in from the private sector, quite candidly, to run the unemployment section."

Watch: Gov. Mike DeWine addresses unemployment compensation filing issues.

The move comes as the state prepares to open filings to renewed federal pandemic unemployment assistance.

The state has struggled to keep up with the influx of unemployment compensation filings since the beginning of the pandemic early last year and has started transitioning to a cloud-based system.
Copyright 2021 The Statehouse News Bureau. To see more, visit The Statehouse News Bureau.

Andy Chow
Andy Chow is a general assignment state government reporter who focuses on environmental, energy, agriculture, and education-related issues. He started his journalism career as an associate producer with ABC 6/FOX 28 in Columbus before becoming a producer with WBNS 10TV.