You might grouse about your cell phone bill. Really, who doesn't? But what if you opened it and the bill was double, triple, 10 times higher than normal? What if you hadn't changed a thing about the way you use your phone. but your data usage still skyrocketed? That's happening to thousands of cell phone customers nationwide. The Plain Dealer has been all over the story.
Teresa Dixon Murray, Business Reporter, Columnist, The Plain Dealer
John Caniglia, Reporter, The Plain Dealer
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