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Cleveland confirms ransomware attack, announces City Hall will be closed into second week

Natalia Garcia
/
Ideastream Public Media
The city confirmed Friday afternoon that the attack was ransomware.

Cleveland City Hall is closed into a second week after a ransomware attack crippled public services.

Late Monday afternoon, the city confirmed City Hall would be closed on Tuesday. Officials had announced late Friday that the building would remain closed Monday, marking the beginning of a second week of shuttered public services after a cyber threat.  The building was already scheduled to be closed Wednesday for the federal Juneteenth holiday.

After a weeklong investigation with the Federal Bureau of Investigation, the city confirmed Friday afternoon that the attack was ransomware, a malware that blocks access to the victim's sensitive data or holds it hostage unless a ransom is paid.

Officials said the city is working to restore and recover its systems, but remain tight-lipped about details of the threat.

A spokesperson for the city declined to answer Ideastream's questions regarding the ransom amount and whether the city had policies in place about paying it. When asked how or where the threat began, she said the city is still "investigating the nature and scope" of the incident.

Those in need of birth and death certificates can submit applications online or visit Lakewood or Parma city halls. 

Updated: June 17, 2024 at 5:07 PM EDT
This story was updated to reflect Cleveland officials' Monday afternoon announcement that City Hall would again be closed on Tuesday, June 18.
Abbey Marshall covers Cleveland-area government and politics for Ideastream Public Media.