Important News About Your Over-The-Air WVIZ/PBS ideastream Signal

ideastream plan to scan repack transmitter wviz pbs

Have questions or need help with your viewing issues? Call the FCC National Rescan Hotline at 1-888-CALLFCC. Hours are 8am–1am. WVIZ/PBS ideastream will have a local hotline operating on August 2, 2019 to answer your questions.

The Federal Communications Commission (FCC) is requiring WVIZ/PBS ideastream to change its television frequency. The new frequency configuration is needed because the FCC held a nationwide spectrum auction of television station bandwidths to expand wireless services in order to meet the increasing needs for faster and higher capacity mobile broadband services. WVIZ/PBS ideastream participated in the broadcast spectrum auction.

We will make the transition to our new frequency in the early morning of August 2, 2019. After the transition is complete, if you watch WVIZ/PBS ideastream using an over-the-air antenna, you will need to scan your TV. If you watch us on cable, a satellite service or the internet, you don’t need to do a thing! If you have Cable or Satellite, and are having trouble finding WVIZ/PBS ideastream, call your provider.

If you have already scanned your television, but are having reception issues, here are some troubleshooting techniques:

  • For the best reception, have your antenna as high as possible in your house, close to a window.

  • Your antenna should be aimed at our tower in southern Cleveland.

  • Using your television remote, perform a channel scan. Your television remote may use a different term if you cannot locate this function, contact your television manufacturer customer support.

  • Each time you make an adjustment to your antenna placement you will need to scan and verify the correct channels were recognized by your television.

If you have NOT already scanned your television, please follow the instructions below:

First, if you watch television over cable or satellite, you do not have to scan.

If you watch television over the air using an antenna, you WILL need to SCAN. Typically, you use your remote to perform the scan. You can follow the steps in your owner’s manual or look online. Since the process is a little different for each brand of TV, we have provided some of the top television manufacturers’ information on how to perform a scan. The process will vary depending on the model you have. The information below is intended to get you headed in the right direction if you are using the original remote that came with your TV. You can refine your research from there.

  1. Samsung

  2. LG

  3. Sony – Instructions for the Sony Bravia

  4. Toshiba – From Toshiba's verified YouTube account

  5. Vizio – From Vizio's YouTube account

  6. Panasonic – Instructions for the Panasonic Viera

  7. Philips

Additional Resources

What is happening?
The Federal Communications Commission (FCC) is requiring WVIZ/PBS ideastream to change its television frequency.

Who will this impact?
This change affects only those who use an antenna to watch over-the-air television. Households using cable, a satellite service or the internet will not be impacted.

What is the timing?
The project began on December 27, 2018 and is expected to be completed on August 2, 2019.

Why is this happening?
The frequency reassignments are part of a project undertaken by the FCC to improve and expand wireless and broadband services. By law, as many as 1,000 TV stations nationwide, both commercial and non-commercial, must change broadcast frequencies by the spring of 2020. The FCC provides funding for the reassignment.

What do I need to do to receive programming?
Cable & Satellite – Nothing, the provider will take care of it. If you watch with an over-the-air antenna, then you will need to scan to receive WVIZ/PBS ideastream and its digital channels (WVIZ/PBS-HD, WVIZ/PBS OHIO, WVIZ/PBS WORLD, WVIZ/PBS CREATE and WVIZ/PBS KIDS) on a new frequency. Some systems will do this automatically. A guide on how to rescan a television to locate the reassigned channels can be found at tvanswers.org/rescan.asp. If you still do not have service after a scan, please call the FCC National Rescan Hotline at 1-888-CALLFCC. Hours are 8am–1am. WVIZ/PBS ideastream will have a local hotline operating on August 2, 2019 to answer your questions.

What do you mean, Scan?
You will need your television remote to scan. There should be a button titled "Settings," "Scan," "Setup," "Menu" or something similar. Once you find that menu, you will need to choose the option that will start a process where the television 'scans' the airwaves and stores the channel for each signal it is able to receive. Once started, the television will seem to run through each channel (without you needing to use the channel up/down arrows on your remote), and will create and store an updated list. Your television screen will not show channel schedules or any other show while it is performing the scan. You will not be able to change or select a channel while the scan is being performed. If this is happening, then you are on the right track. Once complete, the television will default to the first channel that it found and will return full control of the television. Your scan will be complete. Try going to the channels, if they appear, you are set.

Where can I find more information?
Call the FCC National Rescan Hotline at 1-888-CALLFCC. Hours are 8am–1am. WVIZ/PBS ideastream will have a local hotline operating on August 2, 2019 to answer your questions.

Early morning hours of August 2: We will make the transition to our new frequency in the early morning of August 2, 2019.

When you tune to WVIZ/PBS ideastream for the first time on August 2, 2019 or thereafter: If you watch WVIZ/PBS ideastream using an over-the-air antenna and no longer have service, you will need to scan your TV to receive WVIZ/PBS ideastream and its digital channels (WVIZ/PBS-HD, WVIZ/PBS OHIO, WVIZ/PBS WORLD, WVIZ/PBS CREATE and WVIZ/PBS KIDS). If you watch us on cable, a satellite service or the internet, you don’t need to do a thing! If you have Cable or Satellite, and are having trouble finding WVIZ/PBS ideastream, call your provider.

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