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Low Income Water Assistance Program

A glass half full of water on a wood table

The Low Income Water Assistance Program is a temporary federal program through at least September 2023 that provides relief to people behind on water and sewer bills.

Who is eligible? Ohioans at or below 200% of the federal poverty guideline who pay for their water and sewer bills. For a family of four that would be a yearly income of $55,500

What paperwork is needed?

  • Copies of your most recent water and sewer bills
  • Photo ID
  • Social Security cards for each household member
  • Proof of U.S Citizenship or legal residency for each household member
  • Income verification for the past 30 days or 12 months for each household member over age 18
  • If you’re a renter, a copy of your lease that shows you are responsible for water/sewer.

How to apply? Cuyahoga County residents can call (216) 350-8008 to make an appointment, or schedule online at: