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How to apply for help with your gas bill

Chepko Danil Vitalevich

Dealing with a mounting gas bill or shut-off notice can be scary, especially during the winter months. Several programs can offer assistance, but navigating them can be frustrating. They often have different income rules, and the applications can require you to submit multiple documents.

Agencies in each county check qualifications and help residents sign up for state utility-assistance programs. Most agencies will be requiring you to apply online or over the phone.

  • There’s one number to call and make an appointment: (216) 350-8008. 

  • You’ll be asked to choose one of the two agencies in Cuyahoga County that handle applications.

  • CHN Housing Partners 

  • Step Forward (formerly Council for Economic Opportunities in Greater Cleveland)

Applications can also be downloaded hereand submitted by mail.

Energy Assistance Programs
P.O. Box 1240
Columbus, Ohio 43216