When a crisis strikes, like what's happening in Haiti, countless people and organizations mobilize to help. Despite the good intentions of these non profits and NGO's, there can often be chaos and a lack of good communication. It's Jen Ziemke's job to help make order out of that chaos. Her tools include a computer and a modem. She's the co-founder of a group known as the International Network of Crisis Mappers and an assistant professor of international relations at John Carroll University. She spoke with ideastream®'s Eric Wellman.

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