Social Media is playing a role of the RNC
Social media is playing a big role during this GOP convention.
Many visitors with questions have asked them on Twitter and received an answer from an unexpected source.
An old bank branch, just steps away from the hustle and bustle of East 4th street, is now the social media headquarter for local RNC organizers.
30 people from Destination Cleveland, the city's convention and visitors bureau, Thunder Tech, a marketing agency, and volunteers have their eyes glued to computer monitors waiting for someone to tweet a question with the hashtag #AskCLE
Destination Cleveland's Senior Interactive Manager Corinne Allie says since launching the hashtag they've received more than 1,100 mentions on Twitter.
"A big part of this is working with our partners at other organizations like Uber and GOP convention and RTA,” said Allie. They have been tremendous in terms of response. When we don't know the answer to something and we want confirmation we are able to tag those folks on twitter and they respond quickly.”
Allie says the most popular question is about parking, the most unique --- is helping a delegate find her bus.
They are also communicating with law enforcement if they see a post that is alarming and are on stand-by to share public safety info if needed.