Membership FAQs

Frequently Asked Membership Questions

Why does WVIZ/PBS need my membership support?

WVIZ/PBS ideastream is a public service organization with a mission to strengthen our communities.

But service to the community is expensive. The price tag for every hour that WVIZ/PBS broadcasts is a whopping $1,218. As a non-profit, non-commercial station, there are no advertising dollars to help defray that cost. Tax dollars used to support public broadcasting work out to about $1 per person per year. And while it’s true that state government, corporations and foundations help, individual contributions from generous people like you are the single largest source of revenue for public television stations.

How will my contribution be used?

Your membership gift will be invested in the acquisition, production and broadcast of quality programs on WVIZ/PBS. Your gift also supports the station’s many educational and public service projects.

Is my gift to WVIZ/PBS tax-deductible?

All gifts to WVIZ/PBS are tax-deductible to the fullest extent of the law. If you request and receive a thank you gift, the fair market value of that gift must be deducted from your contribution for both tax and matching gift purposes.

When I called WVIZ/PBS during the membership campaign, I requested a thank you gift. When can I expect to receive it?

We assume that you want as much of your contribution as possible to be invested in your favorite programs. So rather than guess at quantities and end up with a warehouse full of expensive thank you gifts that no one wanted, we wait until the membership campaign has concluded before ordering the various thank you gifts offered. It generally takes six to eight weeks after your contribution has been processed for your gift to arrive.

What will I get in return for my membership contribution?

With an annual contribution of $35 or more, you will receive a full year’s subscription to the WVIZ/PBS monthly program guide. WVIZ/PBS Passport, which provides on-demand access to a rich library of quality public television programming, is available to donors with a yearly contribution of at least $60 or an ongoing monthly contribution of $5 or more. The station’s special, program-related thank you gifts begin at the $60 level. Review a complete list of thank you gifts and pledge. Most importantly, when you join WVIZ/PBS, you’ll enjoy the satisfaction of supporting our community’s most accessible resource for entertainment, education, art, information and culture.

I’m not comfortable using my credit card on the Internet. Is it safe to pledge?

Yes - WVIZ/PBS uses a secure server to ensure the protection and privacy of any information you submit to us through our online pledge form.

Can I pay my pledge in monthly installments?

Yes you can, provided your installment payment is $10 or more and your pledge is completed within six months. For example, if you made a pledge of $120, we could bill you $20 each month for six months. The easiest way to pay your installment pledge is with a credit card, but you can pay by check as well.

What is a Sustaining Member?

The easiest way to make a significant contribution to WVIZ/PBS is to become a Sustaining Member. You tell us the amount you would like billed each month to your credit card, and we’ll take it from there! When you receive your monthly statement from your credit card company, you’ll see your monthly contribution to the station was automatically charged.

The great thing about being a Sustaining member is that your support of WVIZ/PBS will always be current and will automatically renew each year. Of course, you can stop your contribution at any time by simply calling the Membership Office at (216)-916-6100 or by simply emailing the Membership Department. And since there will be no need to mail you renewal reminders, you’ll save the station printing and postage costs and allow us to invest more of your membership gift into the programs you enjoy.

Become a Sustaining Member now!

How long does my membership last?

Your member is active for one full year from the date WVIZ/PBS processes your gift. Take the step from being just to listener to being a Member. Pledge now!

My WVIZ/PBS renewal is not due for two months, but I received a renewal reminder today. Why so early? And if I send in my renewal now, will I lose the two months from my current membership year?

Renewing early simply ensures that you don’t miss any issues of your monthly WVIZ/PBS program guide, and it lets us know that we can count on your support for another year when we’re making important programming decisions. Many people appreciate being reminded of their upcoming renewal so that they can incorporate their gift into their household budget planning. Rest assured, renewing early will not cause you to lose any time from your current membership. We’ll simply extend your membership benefits for one year from your current anniversary date. Renew your membership now!

Does WVIZ/PBS share its contributors' contact information?

WVIZ/PBS does not sell, rent, or share your contact information with other organizations except for necessary and normal operations such as mailing membership publications, notices, and contribution requests, etc. However, to assist in building contributions from the community, WVIZ does periodically exchange names and addresses of its contributors with like-minded nonprofit organizations who may contact you by mail. If you prefer that the station not exchange your name and mailing address, simply email the Membership Department or call us at (216) 916-6100.

How can I get in touch with WVIZ/PBS?

If you ever have a question, concern or opinion you would like to share, you can contact the Membership Office.

By Mail
Membership Department
WVIZ/PBS ideastream®
Idea Center®
1375 Euclid Avenue
Cleveland, Ohio 44115-1835

By E-mail
Membership Comments

By Phone
(216) 916-6100

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