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Testing Patients' Patience

Carol A. Santalucia, M.B.A, Director of World Class Service, Division of Nursing, Cleveland Clinic Foundation & Founder, Carmella Rose Women’s Health Foundation
Dr. Steffie Woolhandler, Associate Professor, Harvard Medical School & Co-founder of Physicians for a National Health Program
Dr. Charles Emermen, Chairperson, Department of Emergency Medicine, MetroHealth & Professor, Case Western Reserve University
Lynn Scarborough, Take Care Health, Lead Nurse Practitioner