Posted: February 15, 2013
This week's debacle on the Carnival Triumph is a setback that may cost the company as much as $80 million and hurt the industry's image. Carnival says passengers who were on the Triumph the last five days without power were miserable, but at least they were safe. Industry watchers say Carnival generally has handled the mishap well, but that the industry may need to rethink how it deal with events like power outages on floating cities than can carry more than 5,000 people.
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