Wednesday, October 9, 2013 at 11:50 AM
It's been just over a week since the federal health exchange opened for enrollment. Since October 1, there have been reports that the website has crashed because of the number of people visiting the page.
Lieutenant Governor Mary Taylor heads the state’s Department of Insurance and is a critic of the Affordable Care Act. She says like many people around the country, Ohioans are experiencing glitches and delays with the national exchange website.
The state had the opportunity to run its own exchange but chose not to because of the cost. But Taylor says she thinks such difficulties could have been avoided if the state had gone the other way. Taylor recalled her time as state auditor when she led the change to a paperless system.
“But you know IT projects are complicated-they’re big-and you have to follow a proper protocol process so it’s really not a question that I can legitimately answer one way or the other but in my own head-what I’ve done in the past when it comes to IT upgrades and what I would’ve expected to have done had this responsibility been assigned to us that’s how we would’ve handled it.”
Taylor told leaders with Ohio’s National Federation of Independent Businesses that her office has been warning people about such technical problems before the exchange opened for enrollment. She says since Washington is operating the marketplace, the state doesn’t know how many Ohioans have successfully enrolled.
Please follow our community discussion rules when composing your comments.