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First Energy Urges Patience To Blackout-Weary Residents

Thursday, November 1, 2012 at 5:32 PM

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These workers and equipment are on loan from Duke Energy, which serves southern states along the eastern seaboard.

First Energy says it expects to have power restored to most customers who lost service in this week's storm by the end of the weekend. Ideastream's Bill Rice reports the company is asking residents to be patient.

First Energy says it expects to have power restored to most customers who LOST service in this week’s storm by the end of the weekend.  Ideastream’s Bill Rice reports the company is asking residents to be patient. 

Many residents are frustrated by the long wait for repairs, but Dennis Chack, President of Ohio Operations for First Energy, says given the amount of damage, the company is making good progress. 

CHACK:  In the Illuminating Company area, we had over 330,000 customers out.  As of this morning we’re down to about 96,000 customers.  But now we’re getting into the area of massive damage due to trees falling from the wind.  And it takes a significant amount of time when you have that much damage and multiple poles down and multiple lines down to have those repaired. 

First Energy sent about 200 line workers and 1000 support staff to New Jersey to help repairs there, but Chack says when it became evident the storm was going to hit Cleveland it began bringing IN workers from its other Ohio territories, as well as far away states like Colorado, Missouri and Montana.  Also, workers from Cleveland Public Power will help out as soon as the city’s service is restored.  Currently it has about 15 hundred workers in the field.  Bottom line for blackout-weary residents? 

CHACK:  You’re going to probably see the vast majority of restoration on Sunday, with the stragglers coming in Monday. 

Bill Rice, 90.3. 

Tags

Community/Human Interest, Energy

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